Delivery and Return

To make a product takes an average of 3-5 working days from the date of phone confirmation of the order, depending on its complexity. The shipment is sent by DHL courier, in approximately 3-7 working days from the date of telephone confirmation of the order.
The products are delivered accompanied by the fiscal invoice and warranty certificate.
The products made to order are not serial products, they are made by hand and are executed at the express request of the customer, a fact that entails the impossibility of returning the product.

Product warranty

The commercial guarantee for Nichita products is 30 calendar days from the day you take possession of the purchased product/products.

Each product sold by Atelier Nichita benefits from a guarantee of conformity according to the provisions of Law 449/2003 updated in 2008

In accordance with art. 11 of Law 449/2003, the consumer can request, in case of non-compliance, first of all the repair of the product, and if the repair is not possible, bringing it into compliance is done by replacement. If neither repair nor replacement is possible, the value of the product is returned.

Payment policy

Before finalizing the order, you have the opportunity to choose your payment method:

Refund to the courier only in Romania – the value of the ordered products is paid directly to the courier who delivers the products. This payment method is only available for orders that do not exceed a total of 800 lei.
Online with a bank card through EuPlatesc (Visa/Maestro/Mastercard) – no commission is charged.
Payment order

Important to know!!!

Orders with a value greater than 500 lei have FREE shipping only in Romania!!!
Orders exceeding a total of 800 lei are paid in advance.
Orders containing personalized / engraved products are paid in advance.