{"id":9279,"date":"2021-07-30T19:04:24","date_gmt":"2021-07-30T19:04:24","guid":{"rendered":"https:\/\/nichita.ro\/guarantee\/"},"modified":"2026-02-24T16:02:08","modified_gmt":"2026-02-24T16:02:08","slug":"guarantee","status":"publish","type":"page","link":"https:\/\/nichita.ro\/en\/guarantee\/","title":{"rendered":"Guarantee"},"content":{"rendered":"\n  <div class=\"banner has-hover has-parallax\" id=\"banner-82610270\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" data-parallax=\"-3\" data-parallax-container=\".banner\" data-parallax-background>\n            <img loading=\"lazy\" decoding=\"async\" width=\"2200\" height=\"800\" src=\"https:\/\/nichita.ro\/wp-content\/uploads\/2021\/07\/textura-piele.jpg\" class=\"bg attachment-original size-original\" alt=\"\" \/>                                    \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n   <div id=\"text-box-612256623\" class=\"text-box banner-layer x50 md-x50 lg-x50 y50 md-y50 lg-y50 res-text\">\n                                <div class=\"text-box-content text dark\">\n              \n              <div class=\"text-inner text-center\">\n                  \n<h1 class=\"lead\">Nichita product warranty<\/h1>\n              <\/div>\n           <\/div>\n                            \n<style>\n#text-box-612256623 {\n  width: 80%;\n}\n#text-box-612256623 .text-box-content {\n  font-size: 100%;\n}\n<\/style>\n    <\/div>\n \n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-82610270 {\n  padding-top: 400px;\n}\n<\/style>\n  <\/div>\n\n\n<div class=\"row\"  id=\"row-1209414079\">\n\n\t<div id=\"col-1847554775\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<ol>\n<li>Warranty duration<\/li>\n<\/ol>\n<p>The product benefits from a legal guarantee of conformity of 24 months from the date of delivery, under normal use and compliance with maintenance instructions.<\/p>\n<ol start=\"2\">\n<li>Scope of the warranty<\/li>\n<\/ol>\n<p>These conditions apply to all belts and products made of natural leather sold through the site.<\/p>\n<p>These products are goods intended for personal use, naturally subject to wear and tear during use, a characteristic specific to leather materials.<\/p>\n<p>The legal warranty of conformity exclusively covers manufacturing defects existing at the time of delivery or occurring under normal conditions of use, such as:<\/p>\n<ul>\n<li>seams coming apart due to poor workmanship;<\/li>\n<li>premature breakage caused by manufacturing defects;<\/li>\n<li>non-conformities that make the product unsuitable for normal use.<\/li>\n<li>detachment or breakage of the buckle under normal conditions of use;<\/li>\n<li>structural defects in the skin that affect the use of the product;<\/li>\n<li>detachments or abnormal damage to components.<\/li>\n<\/ul>\n<p>After finding, the product will be:<\/p>\n<ul>\n<li>repaired, or<\/li>\n<li>replaced,<\/li>\n<li>and if these measures are not possible, a price reduction or product replacement may be granted, according to the law.<\/li>\n<\/ul>\n<ol start=\"3\">\n<li>What is NOT a defect and is not covered by the warranty<\/li>\n<\/ol>\n<p>The following situations are considered normal wear and tear and do not constitute non-conformity:<\/p>\n<ul>\n<li>scratches, dents or marks that appear during wear;<\/li>\n<li>change in color or the appearance of the natural patina of the skin;<\/li>\n<li>elongation of the holes or deformation of the gripping area as a result of use;<\/li>\n<li>dulling of edges or finish;<\/li>\n<li>natural stretching of the skin under tension;<\/li>\n<li>marks resulting from friction with clothing or other objects;<\/li>\n<li>aesthetic changes after prolonged use;<\/li>\n<li>damage caused by improper storage, moisture, chemicals or improper maintenance.<\/li>\n<\/ul>\n<p>Genuine leather is a living material that evolves over time. Changes in appearance are a normal characteristic, not a defect. <\/p>\n<ol start=\"4\">\n<li>Product lifespan<\/li>\n<\/ol>\n<p>The lifespan of a belt depends directly on:<\/p>\n<ul>\n<li>frequency of wearing;<\/li>\n<li>tension applied during use;<\/li>\n<li>the weight supported;<\/li>\n<li>environmental conditions;<\/li>\n<li>maintenance mode.<\/li>\n<\/ul>\n<p>Products worn daily will inevitably show signs of use, even within the warranty period.<\/p>\n<ol start=\"5\">\n<li>Warranty claim analysis procedure<\/li>\n<\/ol>\n<p>For any request, a technical check of the product will be carried out.<\/p>\n<p>The stages are:<\/p>\n<p>The client submits the request along with relevant photos.<\/p>\n<p>The product may be requested for physical evaluation.<\/p>\n<p>It is determined whether the situation represents a manufacturing defect or normal wear and tear.<\/p>\n<p>The decision is based on the objective characteristics of the product and its use.<\/p>\n<ol start=\"6\">\n<li>Products not covered by warranty<\/li>\n<\/ol>\n<p>If normal wear or improper use is found after inspection:<\/p>\n<ul>\n<li>the request will be rejected as unfounded;<\/li>\n<li>the product can be returned to the customer;<\/li>\n<li>Shipping and evaluation costs may be borne by the customer.<\/li>\n<\/ul>\n<ol start=\"7\">\n<li>Usage and maintenance recommendations<\/li>\n<\/ol>\n<p>To extend the lifespan, it is recommended:<\/p>\n<ul>\n<li>alternating straps (avoiding wearing the same strap every day);<\/li>\n<li>avoiding exposure to excessive moisture;<\/li>\n<li>cleaning only with products dedicated to natural skin;<\/li>\n<li>storage in a dry environment, away from extreme temperatures.<\/li>\n<\/ul>\n<ol start=\"8\">\n<li>Accepting the natural characteristics of the skin<\/li>\n<\/ol>\n<p>By purchasing the product, the customer confirms that he understands and accepts that:<\/p>\n<ul>\n<li>natural leather may show variations in texture or color;<\/li>\n<li>the product changes its appearance over time;<\/li>\n<li>these changes are part of the normal behavior of the material.<\/li>\n<\/ul>\n<ol start=\"9\">\n<li>Preventing collateral abuse<\/li>\n<\/ol>\n<p>The legal warranty is intended to protect against manufacturing defects, not to ensure the replacement of products worn out as a result of use.<\/p>\n<p>Repeated requests for heavily used products may be considered abusive and may be denied under applicable law.<\/p>\n<ol start=\"10\">\n<li>Final provisions<\/li>\n<\/ol>\n<p>We reserve the right to refuse requests that do not meet the legal guarantee conditions and to apply internal verification procedures to protect the fairness of the commercial relationship.<\/p>\n<p><strong>Thank you,<\/strong><\/p>\n<p><strong>Nichita workshop<\/strong><\/p>\n<a href=\"https:\/\/nichita.ro\/en\/return-form\/\" target=\"_blank\" class=\"button primary lowercase\" rel=\"noopener\" >\n\t<i class=\"icon-envelop\" aria-hidden=\"true\"><\/i>\t<span>Return form<\/span>\n\t<\/a>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-9279","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/nichita.ro\/en\/wp-json\/wp\/v2\/pages\/9279","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nichita.ro\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nichita.ro\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nichita.ro\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nichita.ro\/en\/wp-json\/wp\/v2\/comments?post=9279"}],"version-history":[{"count":8,"href":"https:\/\/nichita.ro\/en\/wp-json\/wp\/v2\/pages\/9279\/revisions"}],"predecessor-version":[{"id":27179,"href":"https:\/\/nichita.ro\/en\/wp-json\/wp\/v2\/pages\/9279\/revisions\/27179"}],"wp:attachment":[{"href":"https:\/\/nichita.ro\/en\/wp-json\/wp\/v2\/media?parent=9279"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}